Privacy Policy
1. General Provisions
This Privacy Policy explains how our website collects, uses, and safeguards personal data of users in the United Arab Emirates. The administration of the website is committed to compliance with applicable UAE data protection regulations as well as international standards, including the General Data Protection Regulation (GDPR). By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information in accordance with the provisions described herein. Our website does not intentionally collect any data beyond what is necessary for the provision of connectivity and entertainment packages.
2. Information We Collect
We may collect personal information directly from users when they visit the website, register for services, or interact with available features. Such information may include, but is not limited to, your name, contact details, demographic data, IP address, browsing behavior, and usage preferences. Technical information may also be collected automatically, such as device type, operating system, and access times. Information is gathered only when voluntarily provided by the user or through lawful technological means. Sensitive personal information is not collected unless explicitly required by law and with your prior consent.
3. How We Use Information
Collected data is used to enhance user experience, provide tailored packages, manage website functionality, and maintain operational security. Specifically, we use your information to deliver requested services, personalize communication, improve website performance, and analyze usage trends. Data may also be used to comply with legal obligations in the UAE or internationally, protect against unlawful activities, and ensure compliance with contractual commitments. All usage of personal information is limited to lawful, fair, and transparent purposes consistent with UAE law and GDPR principles.
4. Data Protection and Retention Period
The administration of the website applies technical, administrative, and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. Encryption, access control, and secure storage are among the measures employed. Personal data will be retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by UAE law or international obligations. Once the retention period expires, data will be securely erased or anonymized.
5. Disclosure of Data to Third Parties
Personal data may be shared with third-party entities only under lawful conditions. This may include service providers assisting in operational processes, legal authorities in compliance with UAE regulations, or partners engaged in providing network connectivity. Any such third parties are required to respect data protection obligations and maintain confidentiality. Data will not be sold or transferred for unauthorized purposes. International transfers may occur, but only with adequate safeguards that align with GDPR standards and UAE regulatory requirements.
6. Use of Cookies
Our website uses cookies to improve user experience, facilitate navigation, and analyze traffic patterns. Cookies are small files stored on your device to remember user preferences and session information. They allow us to recognize returning users and tailor services accordingly. Users may control or disable cookies through their browser settings. More information regarding cookies can be found in our Cookie Policy.
7. User Rights
Under applicable data protection laws, including GDPR and UAE regulations, users have the right to access, correct, update, or delete their personal information. Users may request restrictions on processing, object to certain processing activities, and request data portability. Requests can be made through the contact section of our website. The administration of the website will respond to such requests in accordance with applicable timeframes and legal requirements.
8. Changes to the Policy
We reserve the right to modify this Privacy Policy at any time in order to reflect changes in our practices, legal requirements, or regulatory frameworks. Updates will be posted on the website with the effective date clearly indicated. Continued use of the website following modifications constitutes acceptance of the revised Privacy Policy.
9. User Consent
By using our website and providing personal information, you consent to the collection, use, and processing of your information as described in this Privacy Policy. If you do not agree with the provisions, you should discontinue using the website. Your consent can be withdrawn at any time, subject to applicable legal restrictions in the UAE.
🏢 ConnectUAE
📍 Latifa Tower, Sheikh Zayed Road 45, Trade Center 1, Dubai, UAE
📞 +971 4 054 2044